Privacy Policy
Effective date: June 14, 2026
This Privacy Policy explains how LU AND LU TRADING LLC (“Company,” “we,” “us,” or “our”) collects and uses information for the Mama Cookie website and direct-sale purchases.
1. Information we collect
| Category | Examples | Source |
|---|---|---|
| Contact information | Name, email address, shipping details, order reference, message contents | You, Stripe checkout, contact form |
| Order information | Products purchased, price, tax/shipping details, payment status, receipt details | Stripe and order records |
| Technical information | IP address, browser/device data, timestamps, security/rate-limit logs | Website hosting, server logs, anti-spam tools |
| Payment information | Payment card or bank details | Handled by Stripe; we do not intentionally store full card numbers |
2. How we use information
We use information to process purchases, ship orders, calculate tax/shipping, respond to support requests, prevent spam and fraud, maintain website security, comply with legal obligations, and improve the website and customer experience.
3. Sharing information
We do not sell customer personal information. We may share information with service providers that help us operate the website and business, including Stripe for checkout/payment processing, shipping or fulfillment providers, email/SMTP providers, website hosting providers, anti-spam/security tools, tax/accounting providers, and legal or compliance advisors. We may also disclose information when required by law or to protect our rights, customers, or business.
4. Stripe and third-party services
Checkout is handled by Stripe. Stripe’s collection and processing of payment information is governed by Stripe’s own terms and privacy policy. If we add analytics, advertising pixels, or additional third-party tools, those tools may collect technical information according to their own policies.
5. Cookies and security logs
The website may use essential cookies, server logs, rate limits, spam-prevention tools, or similar technologies to operate the site, protect forms, and reduce abuse. If Cloudflare Turnstile or a similar free bot-protection service is enabled, it may collect technical signals needed to verify that a visitor is human.
6. Data retention
We keep information for as long as reasonably needed for orders, support, tax/accounting, security, legal compliance, and business records. Contact-form spam and security logs may be retained or deleted at our discretion.
7. Your choices
You may contact us to request access, correction, or deletion of personal information where required by applicable law. We may need to retain some information for order, tax, fraud-prevention, legal, or business-record purposes.
8. Children’s privacy
The website is intended for adults purchasing baby products and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes
We may update this Privacy Policy by posting a revised version on this page. The effective date above shows when it was last updated.
10. Contact
Privacy questions can be sent through the Mama Cookie contact form at mama-cookie.com.
This policy is a practical website privacy draft and is not a substitute for review by a licensed attorney.